PRIVACY POLICY

At NVK Stores, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (nvkstores.com) and make purchases from our store.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We collect the following types of information when you use our website:

Personal Information:

  • Account Information: When you create an account or make a purchase, we collect your name, email address, phone number, and shipping address.
  • Order Information: We collect details about the products you order, such as the items purchased, quantity, and transaction history.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and deliver your orders, manage returns, and provide customer support.
  • Account Management: To create and manage your account, track order history, and notify you of updates.
  • Communication: To send order confirmations, promotional emails (if you opt-in), and other relevant information regarding our products and services.
  • Improve Our Services: To analyze website usage, enhance the user experience, and improve our product offerings.
  • Marketing: To offer personalized recommendations and promotions based on your preferences and purchase history (if you have opted-in for marketing communications).

3. How We Protect Your Information

We implement a range of security measures to protect your personal information:

  • Encryption: All sensitive data is transmitted via secure HTTPS connections.
  • Access Control: Only authorized personnel have access to your personal data, and access is restricted based on job responsibilities.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, legal request, or to protect our rights or comply with regulations.

5. Your Data Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccuracies in your data.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link in any promotional email.

To exercise any of these rights, please contact us at the details provided below.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Effective Date" at the top of this page. Please check this page periodically for the latest updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@nvkstores.com
  • Phone: 076 805 3287
  • Address: 258, Pahala Garagoda, Yatiyantota.

By using our website, you consent to the practices described in this Privacy Policy.